We welcome you to the Fammeo Website (as further defined below, the “Service” and “Site”) developed, designed & offered by EasyCloud Consultants Private Limited (as further defined below, the EasyCloud Consultants or the Company)
The Website is developed & designed to help professionals like Chartered Accountants, Company Secretaries, Cost Accountants and other professionalsto make their office paperlessby offering easiest way to manage inflow and outflow of documentation, better communication between staff members of organization as well as between organization’s staff and clients, faster extract of any reports anywhere anytime.
Customers’ privacy matters to the Company and the Company respects customers’ trust and therefore the Company attempts hard to protect customers’ information and urges the customers to take the time to get to know the Company’s practices and if the customers have any question they are invited to the page Frequently Asked Questions (Blog).
- What information we collect
- How we use the collected information
- How and in what circumstances we disclose the information
- How we retain and protect the collected information
Our services require you to sign up for Fammeo Account. When you sign up as a user of our services, you will be asked to provide your personal information like your name, email address, telephone number and photo.
From your use of our services we also get information which includes device-specific information (such as your hardware model, operating system version, unique device identifiers. Fammeo may associate your device information or phone number with your Fammeo accounts.
Further when you use our services we automatically collect and store certain information in server logs which includes details of how you used our services, internet protocol address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Fammeo Accounts. We may also collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Fammeo with information on nearby devices, and Wi-Fi access points.
How collected information is used and disclosed
We collect, use and disclose the information collected from you for various purposes:
- To provide you with our online services as discussed above
- To provide you with updates related to our services
- To provide you with product information, product updates
- To analyse server and software performance, to improve system design & to create benchmarks
- To resolve the technical support issues
- To comply with prevailing law, rules, regulations and standards
We, at EasyCloud Consultants, take all necessary steps and strive hard to protect Fammeo & our users from anauthorised access to or unauthorized alternation, disclosure or destruction of information we hold.
Our efforts include:
- We encrypt many of our services using SSL
- The access to personal information by EasyCloud Consultants’ employees, contractors and agents who may require such information in order to process it for us, is restricted and also they are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Approval of User
If the users want not to use Fammeo services and want to withdraw their consent, they can easily unsubscribe to our services and for that they are not required to pay any penalty. All identifiable personal information relating to your account will be deleted from our system. However, anonymous transactional data which does not personally identify you or any of your employees, agents, contractors and representatives will be retained in our database.
Users can also unsubscribe from receiving most of the email communication including marketing messages & product updates by clicking the button unsubscribe from future email communications. However, we may still contact you for administrative purposes (e.g. if there is a problem with your account or an anticipated service interruption).
Further your withdrawal of consent will not apply to any past actions which the Company might have taken based on your prior approval.
In order to use the service of the Website, you may be required to provide information relating to your clients, employees, consultants, advocates, solicitorsand representatives. You accept and insure us that you only collect, use and disclose personal information in compliance with applicable privacy laws. You further represent and warrant to us that you have obtained all required consents from your clients, employees, consultants, advocates, solicitors and representatives whose personal information will be disclosed to us or to our third party service providers in connection with the Services. You further agree to indemnify and hold us harmless for any loss, cost, complaint, damage, claim or liability whatsoever arising from your collection, use and disclosure of personal information relating to your clients, employees, consultants, advocates, solicitors and representatives.
Accuracy of information
As a user of Fammeo, it is expected that you provide the accurate, complete and up to date information for the purpose for which it is to be used. Only user is responsible for ensuring that the information provided is accurate, complete, reliable and truthful. User is however, at any time, welcome to make changes or corrections to personal information provided.
Cookies and anonymous identifiers
Cookies are usually small text files that are stored on your computer’s browser directory or program data subfolders. Cookies are created when you use your browser to visit our website Fammeo. Cookies are created to track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. The website stores a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.
Third party tracking technologies & cookies
We use third-party email services providers in order to effectively deliver emails to you. For occasional messages from Fammeo, we will share only your email address and name (where applicable) with this provider. These companies are authorized to use your personal information only as necessary to provide these services to us. To unsubscribe from either or both emails, please see the “Consent” section above.